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Company Overview


Spinnaker Software (incorporating Arch) is a retail management solutions and service provider. We started as a small family business in 1997, growing into a market leader in retail and wholesale management solutions with a team of more than 300+ people.

Our accumulated retail industry and technology experience allows us to innovate and deliver high-performance, reliable solutions to our clients. Working in partnership, we help our clients to optimise operational efficiency and provide the best possible experience for their customers. The goal is to make our Arch users more competitive and to increase operations’ profitability.

Key differentiators

  • Skilled multi-disciplinary team to identify your needs and implement an appropriate solution
  • A comprehensive and evolving suite of software products to address all required functionalities
  • Scalable solutions for small, medium and enterprise retail operations
  • Software solutions are developed in-house and continuously upgraded
  • Development strategy guided by interaction with the market and feedback from clients
  • Durable and reliable custom-developed hardware equipment options for harsh African retail conditions
  • Online support from head office and regionally from national branches
  • Footprint in South Africa, Namibia, Botswana, Swaziland, Zimbabwe, Angola, Zambia, DRC, Malawi, and Tanzania